Effective Date: 01 July 2023
1. Information we collect
We collect certain personal information from you when you subscribe to our email marketing list, interact with our emails, or visit our website. The information we collect may include:
- Email address
- Geographic location
- IP address
- Device information
- Other relevant contact details
2. How we use your information
We use the information we collect for the following purposes:
- Sending you relevant and personalised email marketing content
- Analysing email campaign performance and user engagement
- Improving our email marketing strategies and content
- Providing you with customer support and responding to inquiries
- Complying with legal and regulatory obligations
3. Email marketing communication
By subscribing to our email marketing list, you consent to receive promotional and informational emails from us. You can unsubscribe at any time by clicking the "Unsubscribe" link provided in our emails or by contacting us using the information provided in Section 7.
5. Data security
We take appropriate measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to safeguard your data, we cannot guarantee absolute security.
6. Cookies and tracking technologies
7. Your rights
You have the right to:
- Access, correct, or update your personal information
- Opt-out of email marketing communications
- Delete your personal information from our records (subject to legal obligations)
To exercise any of these rights, please contact us at firstname.lastname@example.org.
8. Children's privacy
Our email marketing campaigns are not directed to individuals under the age of 16. We do not knowingly collect personal information from children without parental consent. If you believe we have inadvertently collected information from a child, please contact us immediately to rectify the situation.
10. Contact us
Level 1, Centre point, 59 Petrie Plaza, Canberra ACT 260
02 6162 1888