Effective Date: 01 July 2023
At CRE8IVE, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy Statement outlines how we collect, use, disclose, and protect the data we gather from individuals who interact with our email marketing campaigns. By subscribing to our emails and providing your personal information, you agree to the practices described in this Privacy Policy.
1. Information we collect
We collect certain personal information from you when you subscribe to our email marketing list, interact with our emails, or visit our website. The information we collect may include:
- Name
- Email address
- Geographic location
- IP address
- Device information
- Other relevant contact details
2. How we use your information
We use the information we collect for the following purposes:
- Sending you relevant and personalised email marketing content
- Analysing email campaign performance and user engagement
- Improving our email marketing strategies and content
- Providing you with customer support and responding to inquiries
- Complying with legal and regulatory obligations
3. Email marketing communication
By subscribing to our email marketing list, you consent to receive promotional and informational emails from us. You can unsubscribe at any time by clicking the "Unsubscribe" link provided in our emails or by contacting us using the information provided in Section 7.
5. Data security
We take appropriate measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to safeguard your data, we cannot guarantee absolute security.
6. Cookies and tracking technologies
We may use cookies and similar tracking technologies to collect information about your interactions with our emails and website. This data helps us analyse user behaviour, improve our services, and deliver relevant content.
7. Your rights
You have the right to:
- Access, correct, or update your personal information
- Opt-out of email marketing communications
- Delete your personal information from our records (subject to legal obligations)
To exercise any of these rights, please contact us at hello@cre8ive.com.au.
8. Children's privacy
Our email marketing campaigns are not directed to individuals under the age of 16. We do not knowingly collect personal information from children without parental consent. If you believe we have inadvertently collected information from a child, please contact us immediately to rectify the situation.
9. Changes to the Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any material changes will be notified to you via email or prominently displayed on our website.
10. Contact us
If you have any questions, concerns, or requests regarding this Privacy Policy or our email marketing practices, please contact us at:
CRE8IVE
Level 1, Centre point, 59 Petrie Plaza, Canberra ACT 260
hello@cre8ive.com.au
02 6162 1888