Testimonials

Lifeline's Just ask has received hundreds of feedback forms form callers who have used the service. The following are comments we have received recently:

January - March 2004

I am thankful there is a service like Just Ask. I found out about it on a recent TV advert. Thank you.

The information that I received helpful and relevant to my situation. I thank you for your assistance.

Great to be aware of another service, including useful information

Great information on mental health - most interesting

October-December 2003

More of the tool kits please - they're great (Professional in rural NSW)

I was very pleased with the information. Thankyou. Yours faithfully ADHD affected

Always friendly & helpful thank you (Professional, rural Victoria)

The lady I spoke to searched for specific address and phone numbers that I needed and was most helpful (Rural NSW)

Very efficient service, operator was very helpful. (Male, 71, NSW)

August 2003
"I praise you for your service and the high quality of your resource materials. As a drought Liaison Clinician I am very satisfied."

April 2003
"I found the chap who answered the phone was very helpful and encouraging. I felt uncomfortable about ringing but he walked with me and I got off the phone feeling much less heavy and upset."

March 2003

"It was so good to see on paper just how I feel. Try and explain and people just don't understand. Thank you"

February 2003

"I found the information very helpful. I am mostly a happy person but I was concerned as I seem to be more negative than positive and seem to worry unnecessarily at times. I'm happy I phoned."

"The information kit was excellent it also showed symptoms that I didn't know were part of these anxiety disorders. I think it's great this service is there to aid and help the public. The service was so kind, empathic and supportive. Thank you."

"Congratulations on the production of the 'Tool kit for getting through the drought', I'm sure they'll provide essential information to those who need it. I think its 'matter of factness' is just the way to get information across - the caring/sharing approach would probably not work as well in this instance."

"The operator I spoke to was very helpful, she understood my circumstances and my mood and was very friendly. She heped me to understand my sickness, my panic attacks. After reading the tool kit, which arrived the next morning, I felt relief, assured and more positive. A great service, thank you so very much."